Sonnedix is committed to the highest ethical standards in our work and in our interactions with customers, suppliers, utilities, co-investors, competitors and our community.
Our Speak Up Policy provides a mechanism to enable all individuals to voice concerns in a responsible and effective manner when they discover information that they believe shows wrongdoing. As a reporter, you are not required to identify yourself, whether submitting your report by webform or by telephone. Providing your name contact information is entirely optional.
Preferred - The Ethico Web Integrity Portal or Ethico Integrity Hotline.
Preferred - If you feel uncomfortable making a report on your work PC, use a PC outside our work environment (such as one located at a friend’s house, your personal PC, a public library or internet café) through the Ethico secure website at https://www.mycompliancereport.com/MCR and inform the Sonnedix company access ID: SX.
Not Preferred - Alternatively employees can also ask questions or provide feedback directly to the Sonnedix Ethics & Compliance team at speakup@sonnedix.com (please note that this mailbox should not be used to raise a concern).
Not Preferred - Send correspondence (name or anonymously) by post to Sonnedix, 90 Union Street, First Floor, London, SE10NW, United Kingdom, Attention: Sonnedix Ethics & Compliance Team. Reports mailed should be marked “Private and Confidential” with the reference “Integrity Concern".
Additionally, all stakeholders that have a business relationship with Sonnedix can file a report by using the same the Ethico Web Integrity Portal or Ethico Integrity Hotline as described above.
Concerns reported via the Sonnedix Web Integrity Portal or Sonnedix Integrity Hotline are received and processed by an independent service provider (Ethico) and this provider is available 24 hours a day, 7 days a week. You do not have to give your name. At the end of your report, you will be given a report number so that you can follow the progress of your report online or by telephone. Record the report number and password and keep them in a safe place.
The independent service provider forwards the report through the Ethico secure website to the Sonnedix Ethics & Compliance team.
All reports are subject to appropriate investigation and are brought to full closure.
Sonnedix values the help of employees who identify and speak up about potential concerns. Speaking up is encouraged, and employees who speak up are protected from victimization and retaliation for concerns raised in Good Faith (believed to be true).
Sonnedix will take all reasonable steps to ensure confidentiality throughout the reporting process, so individuals reporting a concern should not fear that their identity or issue will be improperly disclosed or abused. Reporters will be treated with respect and care. If a reporter informs Sonnedix about retaliation, Sonnedix takes this seriously and investigates. Sonnedix will discipline anyone who engages in retaliation.
Should you have any questions or feedback regarding our Speak Up Policy, please feel free to reach out to the Ethics & Compliance team at speakup@sonnedix.com.